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Q: How do I place an order?
To place an order you at first have to add products you want to buy to the shopping
basket. To do this you must have cookies in your browser enabled. Then you can
click on Check out in the shopping basket or in the right top of the products window.
Q: How long does it take to receive the order I placed?
Travel time for your order to the US is 10 – 14 business days, in over 5000 shipments, the longest an order has taken is 30 days. Delivery to any other country is about two weeks.
Q: When do I pay for this merchandise?
After you place your order you will be contacted about payment, we accept checks, money orders and credit cards through PayPal. We do not have all the items is sotck at all times so there may be some waiting time.
Q: Can I order something that is sold?
Yes, most of our items can be found or made again, since they are are hand made there are some differences.
Q: Can I order any item I see?
Yes, any item is availible, we have hundred of items in stock all the time and are receiveng new items daily, just write us and tell us what you are looking for.
Q: What does it mean if there is no price?
The web site is new and all the information is not downloaded yet.
Q: What about shipping to foreign countries?
We ship world wide.
Q: I received my order and it is broken
All our parcels are insured, just notify us and we will take care of this.
Q: How much is freight to a place other than the US?
Our shipping charges are the same world wide.
Q: What about customs in my country, is there any duty?
Each country has there own duty rates, our items are hand made and are usually duty free.
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